FREE UK DELIVERY ON ORDERS OVER £50

Terms & Conditions

Terms & Conditions

These terms and conditions apply to the use of the Stag & Heather website and the purchase of products through our online store.

By accessing our website and placing an order, you agree to be bound by the terms outlined below.

About Us

Stag & Heather is a Scottish gift company offering curated gift boxes featuring products from independent Scottish makers and producers.

Orders

All orders are subject to availability and acceptance.

Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of the order.

We reserve the right to cancel or refuse any order at our discretion.

Product Availability

We work with small Scottish producers and artisan suppliers. Occasionally an item may become temporarily unavailable.

Where this happens, we reserve the right to substitute items with similar products of equal or greater value while maintaining the overall quality and theme of the gift box.

Pricing

All prices displayed on our website are shown in GBP (£).

We reserve the right to change prices at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel the order and refund any payment received.

Delivery

Delivery times are estimates and may vary due to factors outside our control, including courier delays or seasonal demand.

Please ensure that all delivery information is correct when placing your order. We cannot be responsible for delays or losses caused by incorrect address details.

Returns

Due to the perishable nature of many products contained within our gift boxes, returns are only accepted for items that arrive damaged or incorrect.

Please refer to our Returns & Refunds page for full details.

Website Use

You may not misuse this website or attempt to gain unauthorised access to any part of the site or its systems.

Limitation of Liability

Stag & Heather shall not be liable for any indirect or consequential loss arising from the use of this website or the purchase of our products.

Changes to These Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice.

Contact

If you have any questions regarding these terms, please contact us at:

info@stagandheather.co.uk