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Privacy Policy

Privacy Policy

This Privacy Policy describes how Stag & Heather collects, uses, and protects your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we may collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

When you make a purchase or attempt to make a purchase, we collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information

This information is referred to as Order Information.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders
  • Arrange delivery and provide order confirmations
  • Communicate with customers
  • Screen orders for potential risk or fraud
  • Improve our website and services

Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our store and provide services to you. This includes payment providers, delivery partners, and website hosting services.

We may also share your information where required to comply with applicable laws and regulations.

Cookies

Our website uses cookies to improve your browsing experience and to help us understand how customers use our website.

You can control or disable cookies through your browser settings.

Data Retention

When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of the UK or European Economic Area, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise this right, please contact us using the details below.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

info@stagandheather.co.uk