At Stag & Heather, we aim to dispatch every order quickly and carefully so your gift arrives beautifully presented and ready to enjoy.
We currently ship within the United Kingdom using reliable tracked delivery services.
Orders are typically dispatched within 1–2 working days.
During busy seasonal periods, dispatch times may be slightly longer, but we will always do our best to keep delays to a minimum.
Standard UK delivery usually takes 2–4 working days from the date of dispatch.
Please note that delivery timeframes are estimates and may occasionally vary depending on courier demand or seasonal peaks.
We offer free UK delivery on orders over £50.
Delivery charges for orders below this amount will be calculated at checkout.
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow its journey.
We take great care to ensure every Stag & Heather order is packed beautifully and arrives ready for gifting.
If you are sending your order directly to the recipient, please make sure the delivery address is entered correctly at checkout.
While we always aim to deliver within the stated timescales, delays can occasionally occur due to factors outside our control, including courier disruption, weather conditions, or busy seasonal periods.
If your order has not arrived within 7 working days of dispatch, please contact us and we will be happy to help.
Our gift boxes feature products from small Scottish makers and artisan producers. Occasionally, if an item becomes temporarily unavailable, we may substitute it with a similar Scottish product of equal or greater value while maintaining the overall quality and theme of the gift box.
Please ensure all delivery details are correct before placing your order. We cannot be responsible for delays or losses caused by incorrect or incomplete address information provided at checkout.
If you have any questions about shipping or delivery, please contact us at:
info@stagandheather.co.uk